How can we help?

Yes. New accounts get 200 free credits — enough for an animated video up to 15 seconds. No card needed.

No. Slice works in your phone's or computer's web browser at slice.video.

There's no password. Type your email and we send you a 6-digit code — enter it, or tap the button in the email. The same code creates your account the first time.

Check your junk or spam folder, and Gmail's Promotions tab — it comes from [email protected]. Codes work for 15 minutes; tap “Send a new code” to get a fresh one.

Usually a few minutes. You can leave the page — your video keeps going, and we email you when it's ready.

A sentence is enough — “three surprising octopus facts” works. If you already have a script with scenes, paste it and Slice follows it closely.

Yes. Tap any scene on the timeline to change its picture, words or timing, then tap Regenerate — only that scene is remade.

Yes. Write your idea in your language and the narration comes back in that language.

Free trial videos are up to 15 seconds. After any credit purchase you can make videos up to 2 minutes.

If you don't have enough credits for an animated video, Slice switches to still images (they cost about half). Pick “Animated video” and add credits to keep everything moving.

Yes. In the editor, pick a scene and choose “Use my footage” — it's free. Clips you upload are kept in Media.

Yes — create a character once and they look the same in every video. You can even give them a cloned voice.

Credits pay for the AI that makes your video. A typical 15-second animated video uses about 160 credits; a 30-second one about 260.

No. You buy credits once, only when you need them — from $5 for 200 credits. They never expire.

No. If a scene fails to generate, its credits go back to you automatically.

An optional setting: when you drop below 100 credits, we buy your chosen pack again so a video never stops halfway. Turn it on when you buy a pack, and off anytime in Settings.

In Settings, tap “Card & receipts”. Payments are handled securely by Stripe — we never see your card number.

Open the video and tap Download. It takes a moment to prepare the full-quality file, then it saves.

Vertical 9:16 at 1080×1920 — the shape TikTok, Instagram Reels and YouTube Shorts use — with captions built in.

Free trial videos have a small “Sliced by Slice” badge. After any credit purchase your videos are clean — you can switch the badge back on if you like.

Yes. Connect your account once, then tap Share on any video to post now or schedule it for later.

You do. You keep what you upload, and we give you whatever rights we hold in the videos made for your account.

Only with their permission — that goes for uploading someone's photo and for cloning their voice.

Email [email protected] from the address you sign in with and we'll delete it.